Identity-aware profiles
We encourage detailed, truthful profiles to help build a more trusted community.
Trust & Safety
Safe connections start here.
We're committed to helping families and helpers connect more safely, with greater confidence.
- Verified Profiles
- A Safer Community
- Support When You Need It
How NexMaid protects users
Safety guidance
We provide tips and resources for safer, more informed connections.
Support when issues arise
Our team is here to help if you encounter any issues on NexMaid.
Safe hiring checklist
- Verify profile details and look for completeness.
- Have a clear conversation or interview.
- Discuss job expectations, working hours and pay.
- Follow NexMaid’s guidance and trust your instincts.
A safer experience for everyone
For Families
Hire with more confidence.
- Find helpers with detailed profiles
- Communicate clearly before hiring
- Set clear expectations
- Report any concerning behavior
For Helpers
Work in a respectful, supportive environment.
- Showcase your skills and experience
- Be clear and professional
- Keep communication on NexMaid
- Reach out for support if needed
Need help?
Our team is here to support you.